SOLUTION ENACTMENT TEST

(tool)

Brief description

Acting out solutions to an audience to demonstrate how they work and how they create value for the users. Most effective in demonstrating details of a system solution rather than a system as a whole.

Step

Prototype Improvement

Input

Interaction points of solutions that can benefit from being acted out

Output

Stakeholders’ feedback on how the solutions can be improved

Time

Preparation, medium

Execution, 5 min to 20 min

Analysis, medium

Difficulty

4/5

People

2-15 (participants giving feedback)

2-4 (coordinators of the experiment)

Quick Guide

Imagine the future situation in which your solution exists and visualize the user experience at various interaction points.
Focus on those interactions where there is the clearest indication of value being created and exchanged.
Explore a range of scenes to consider different experiences that could arise; include alternative scenes.
Discuss and decide which ones you want to focus on for enactment; emphasize user value, engaging interactions, and other benefits you want the user to focus on.
Anticipate and prepare alternative dialog to address audience member concerns.
Rehearse your dramatization.
Present your enactment to stakeholders.
Capture feedback.

Benefits

Builds empathy.
Focuses on details and on experience.
Improves communication with users.
Focuses the most valuable interactions of the users with your solutions.

Helpful Tips

You can reenact inserting audience suggestions.
Focused on a specific scene of what might happen along the journey and capture feedback.
Most often used in conjunction with Storyboards, to show how the various components of the solution work together.