STORYBOARD TEST – MAKE IT CONFIGURABLE

(tool)

Brief description

Design some simple illustrations (drawings or images) arranged in scenes that describe the users’ experience with your solution or concept, create it in a way that is editable with some white space and easy to modify. Present it to potential users and invite them to complete or modify it to how they would experience your solution or concept.

Step

Prototype Improvement

Input

Solutions that can benefit from being told as a story and getting feedback from users

Output

Representations of interaction/solution experience.

Comments and lessons learned

Time

Preparation, under

Execution, 45 min to 1 hour

Analysis, medium

Difficulty

3/5

People

2-6 (participants giving feedback)

1-2 (coordinators of the experiment)

Quick Guide

Identify and determine which topic you want to learn more about.
Identify and select an experience according to the selected theme.
Write a story script, considering scenarios, characters, the problem, and how all parts of the solution would work.
Identify and define the moments from which you want to receive information from users.
Create sketches (images and texts of conversations or thoughts) ordered in sequence and leaving blank spaces where you want to obtain information.
Share your storyboard individually or with a small group (2 to 4) of potential users and key people.
Instruct them to complete or make the necessary modifications of how they would experiment with the selected topic.
Once completed, invite participants to share their storyboards and comment on their changes or modifications, and document it.
Use the feedback to modify your storyboard and/or solution.

Benefits

It helps you identify important parts of the experience that are outside your solution or are not yet resolved in your proposal.
It allows you to focus on the details of the user’s experience with your solution.
It helps you identify different scenarios of how users would experience your solution.
It helps you better understand the context of your potential user by obtaining additional phrases or comments directly from them.

Helpful Tips

You can validate several scenarios at once in a single session. Be clear about what information you want to obtain and design your storyboard based on that.
Invite them to add or modify the texts, situations, reactions, scenarios or even the chronology, as long as it reflects how they would experience your solution.
Use the feedback to create new storyboards and continue experimenting.