SOLUTION STORYBOARD TEST

(tool)

Brief description

Design simple illustrations (drawings or images) arranged in scenes that describe a user experience or interaction with your solution. Present it to get feedback on how potential users would experience your solution or a specific topic related to your solution.

Step

Prototype Improvement.

Input

Solutions that can benefit from being told as a story and getting feedback from users

Output

Representations of interaction/solution experience.

Comments and lessons learned

Time

Preparation, under

Execution, 20 min to 45 min

Analysis, medium

Difficulty

2/5

People

2-8 (participants giving feedback)

1-2 (coordinators of the experiment)

Quick Guide

Identify and determine which topic you want to get more information from your solution.
According to the theme, identify your user segment and an experience to represent where your solution will be used.
Write a story script. Consider scenarios, characters, the problem and the solution.
Describes in detail the user’s experience with the solution. It can be one interaction or the entire experience.
Identify and select 4 to 6 key moments in the story that have sequence.
Draw quick sketches (drawings accompanied by dialogue or thoughts) of selected key moments.
Share and review your storyboard with key people and potential users; use a small (2 to 5) and diverse group.
Use questions to get feedback and get their opinions or comments on the topic of interest.
Review your feedback notes and make modifications to your storyboard.

Benefits

It allows you to obtain information about different elements of your solution: value proposition, solve the pain and/or opportunity.
It helps you validate whether your solution or concept actually fits the users’ world (interactions, relationship, flow and decisions to be made along the way).
Turn your solution into something tangible quickly and economically with simple drawings.
It helps you identify important parts of the story that you had not originally identified.

Helpful Tips

You don’t have to be an artist. The drawings don’t have to be perfect; they are there to help you communicate the story.
Represent the experience by focusing on a target user to avoid making the story too broad.
Run the A/B Test with storyboards with slightly different scenarios to compare which story variant works best.